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Posts Categorized Communication

Happiness Math: Yesands vs Nobuts

It took me 34 years to learn it, but I’ve finally figured out a basic mathematical principle that predicts my happiness in life. Here it is:
Take the number of times you hear “yes, and” in a day. Then take the number of times you hear “no, but” in the day. Now subtract the nobuts from […]

The Art of No

Being a designer is all about embracing the word “no.” When we sit down with a blank slate and a job to do, we have to say “no” over and over again. Choosing a primary audience means saying “no” to all the others. Picking a task to enable means saying “no” to all the other […]