Illustration of Derek Powazek by Adam Ellis

Archive for June 2013

How To Apologize Online

If you’re human, eventually you’ll have to apologize for something. How you communicate that apology will say more about you, your company, and your community than anything else.


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Hi, I’m Derek. I make awesome community-centric web stuff. I sometimes post things to Flickr and Twitter. I’m mostly harmless. More.





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