Illustration of Derek Powazek by Adam Ellis

Archive for June 2018

AI is Not a Community Management Strategy

AI is not a community management strategy because it’s skipping the hard part of community management: deciding what’s allowed and what’s not. You can’t skip the definition step in community management because that’s literally the very first thing you have to do. You can’t just give a pile of bad stuff to the computer and say “you figure it out.” That’s just outsourcing your responsibility.


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Hi, I’m Derek. I make awesome community-centric web stuff. I sometimes post things to Instagram and Twitter. I’m mostly harmless. More.





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