AI is not a community management strategy because it’s skipping the hard part of community management: deciding what’s allowed and what’s not. You can’t skip the definition step in community management because that’s literally the very first thing you have to do. You can’t just give a pile of bad stuff to the computer and say “you figure it out.” That’s just outsourcing your responsibility.
Hi, I’m Derek. I used to make websites. Now I grow flowers and know things. I’m mostly harmless. More.
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