Illustration of Derek Powazek by Adam Ellis

Archive for July 2010

links for 2010-07-20

Bobbie Johnson dot org : The reading revolution? "Is Amazon seeing a reading revolution? It's impossible to tell." (tags: books…

Jean-Louis Gassée’s Customer Service Kung-Fu

Jean-Louis Gassée on customer service: A customer complaint dialogue is structured around a two-position toggle: a) it’s terrible, b) it’s…

links for 2010-07-18

The Helplessness of a Father in the Internet Age – Science and Tech – The Atlantic "There was a time…

Yochai Benkler on Why Now’s Better

Yochai Benkler, when asked the usual asinine internet-as-echo-chamber question by Brooke Gladstone on this week’s On the Media, said this:…

links for 2010-07-16

10 Reasons to Stop Apologizing for Your Online Life – The Conversation – Harvard Business Review "When you commit to…


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Hi, I’m Derek. I live in San Francisco and make awesome community-centric web stuff. I sometimes post things to Flickr and Twitter. I’m mostly harmless. More.





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